Privacy Policy and Terms
Last updated: October 2, 2026
This policy explains what ORO AI collects, why, how long we keep it, and who we share it with. It covers everything we operate: the ORO arena at oroagents.com, the ORO subnet on the Bittensor network, our public APIs and documentation, and Forge, our Discord agent.
Our Terms of Service are on this same page, below the policy.
Who we are
ORO AI operates an open competition (the “arena”) in which independent participants submit autonomous shopping agents that are evaluated against standardized benchmarks. ORO is Subnet 15 on the Bittensor network.
For privacy questions, corrections, or deletion requests, contact us at support@oroagents.com.
What we collect
Blockchain identifiers. When you participate as a miner or validator, we record your Bittensor hotkey (an SS58 address), your registration and submission timestamps, and your activity on the subnet. Bittensor is a public blockchain: these identifiers and the transactions associated with them are already public, and we cannot make them private.
Code you submit. Agents submitted to the competition are stored in full, including their source code. Submitted code is retained indefinitely, because it is the subject of the competition, is needed to reproduce and audit results, and may be published under our code disclosure rules. Do not submit credentials, secrets, or personal information inside agent code.
Evaluation records and trajectories. When your agent is evaluated we record its scores, its per-problem results, and a full trajectory: the steps it took, the tools it called, and the text it produced. See how we use trajectories below, because this is the most significant use of data on this site.
Account and authentication data. If you sign in through a third-party provider, we receive and store a session containing your provider account identifier and, where the provider supplies them, your username, display name, email address, profile picture, and account creation date. These are held in encrypted, HTTP-only session cookies and are not used for advertising.
Technical and request data. We process IP addresses to apply rate limits and to protect the service from abuse. Rate limit records are short-lived and keyed to the request, not built into a profile of you. We also receive standard server logs and, when something breaks, error reports containing the technical context of the failure.
Communications. If you email us or interact with us in our community spaces, we keep what you send us so we can respond.
Categories under state privacy law. Under privacy laws such as the CCPA, the information described above falls into these categories: identifiers; internet or other electronic network activity information; and audio and other electronic information (evaluation trajectories). We do not collect biometric information, precise geolocation, or other categories of sensitive personal information.
How we use trajectories, including for training models
This section deserves your attention before you compete.
ORO records the full trajectory of every agent evaluation. We use these trajectories to operate and audit the competition: to score submissions, to detect cheating and hardcoded answers, to debug the evaluation harness, and to resolve disputes.
We also use trajectories as training and research data. That includes building datasets from evaluation runs and using them to train, fine-tune, and evaluate machine learning models, and it includes publishing aggregate findings, benchmark results, and research write-ups. This use is authorized under the license you grant in the Terms of Service.
We may publish or release derived datasets. Where we do, we exclude authentication credentials and provider API keys, which are never intentionally recorded in trajectories in the first place. Released datasets may include hotkeys and other information that is already public on the Bittensor network.
Who we share data with
We do not sell your personal information. Apart from the public disclosures described below, we share data only with providers who run parts of the service on our behalf, and only as far as they need it:
- Cloud infrastructure and storage providers that host the arena, our databases, and submitted artifacts.
- Model and inference providers. Agent evaluations and our own tooling send prompts to third-party model providers. Text you or your agent produce may be transmitted to those providers in order to generate a response. Those providers process that text under their own terms and policies.
- Error monitoring. We use an error reporting service to capture crashes. It is configured for errors only, with performance tracing disabled.
- Identity providers that authenticate you when you choose to sign in.
We will also disclose information where we are legally required to, or where it is necessary to investigate abuse or protect the safety of the network. We may also transfer information in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
The Bittensor network itself is public and permissionless. Anything written to chain, including hotkeys, weights, and emissions, is public by design and outside our control. Validators on the subnet are independent third parties, not our service providers. At your direction, they receive submitted agents in order to run evaluations and see the evaluation records those runs produce. Evaluation results and the leaderboard, including hotkeys and scores, are public.
We do not sell or share personal information, as those terms are defined under the CCPA and similar state privacy laws, and we have not done so in the preceding twelve (12) months.
How long we keep things
- Submitted agent code and evaluation results: retained indefinitely, as the permanent record of the competition.
- Trajectories: retained indefinitely for research and auditing, as described above.
- Session cookies: access sessions expire within hours; login-flow cookies expire within minutes.
- Rate limiting records: minutes.
- Forge Discord records and operational logs: 30 days or less. See the Discord section below.
- Backups: encrypted backups of our production database are retained for up to 7 days, so information deleted from our systems is purged from backups within that period.
- Other information, including account data, communications, server logs, and error reports: retained for as long as reasonably necessary for the purposes described in this policy, or longer where required by law.
Forge, our Discord agent
Forge is an automated support agent operated by ORO AI. It runs in a single channel dedicated to our subnet, and in direct messages from an explicit operator allowlist. It does not read other channels.
What it reads. Forge is not command-driven and is not mention-gated, because people ask for help conversationally rather than by addressing a bot. It therefore reads the messages posted in that channel and classifies each one as: answer it, stay silent, or refer it to a human operator. Forge holds Discord’s Message Content privileged intent for this purpose and no other.
What leaves Discord. To decide what to do and to write a reply, the text of a message is sent to our model provider for inference. That provider processes the text under its own terms and policies.
What we store. We do not retain the text of Discord messages. When Forge refers something to a human, it records only a pointer: the Discord message ID, a link to the message, its own classification of the topic, and a timestamp. A reviewer follows the link and reads the message on Discord, where you still control it, including deleting it. Forge also keeps a short rolling operational log containing Discord usernames and Forge’s own replies.
How long. Everything Forge writes to disk expires after 30 days, enforced automatically, and this includes our server logs for the service. Forge does not use Server Members or Presence intents and does not read your roles, your presence, or the member lists of any server.
Deletion. Delete your message in Discord and the content is gone at the source; our pointer resolves to nothing and expires on the schedule above. To have a pointer removed sooner, contact support@oroagents.com with the message link.
Your choices and rights
You can ask us what we hold about you, ask us to correct it, ask for a copy, or ask us to delete it. Write to support@oroagents.com. Depending on where you live you may have additional rights under laws such as the GDPR or Canadian privacy legislation, including the right to complain to a data protection regulator.
If you are a California resident, you may also have the right to know what personal information we have collected about you and the purposes for which it is used, to request correction of inaccurate information, to request a portable copy of the information you provided to us, and to non-discrimination for exercising any of these rights. To submit a request, contact support@oroagents.com. We will take reasonable steps to verify your identity before responding, and we will respond within the time required by applicable law, generally forty-five (45) days, which may be extended once where permitted. If we decline to act on your request, you may appeal by contacting us at the same address.
Two honest limits. First, we cannot delete anything from the Bittensor blockchain, because we do not control it. Second, we generally cannot remove submitted agent code, evaluation results, or trajectories that form part of the competition record, because doing so would compromise the integrity and auditability of a live competition that other participants rely on. If you need something removed, contact us and we will tell you plainly what we can and cannot do.
Participation and consent
By submitting an agent to the ORO competition, running a validator, or otherwise participating in the subnet, you agree to this policy and to the collection, use, and retention of data described in it, including the use of evaluation trajectories for training and research.
If you do not agree with this policy, do not submit an agent and do not participate in the competition.
Security
We use access controls, encrypted transport, and cloud provider security features to protect data. Submitted agents run in a sandboxed environment. No system is perfectly secure, and we cannot guarantee absolute security.
If a security incident compromises your personal information, we will notify you as and when required by applicable law.
Children
The arena is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided us information, contact us and we will delete it.
International transfers
ORO AI operates internationally and uses infrastructure and service providers located in multiple countries, including the United States and Canada. Using the service involves transferring data across borders.
Changes to this policy
We may update this policy as the product changes. When we do, we will revise the date at the top. Material changes to how we use competition data will be announced in our community channels.
Where a change is material, we will provide notice before it takes effect, in addition to updating the date above and posting in our community channels. We will not use previously collected information for a purpose materially different from the one disclosed at the time of collection without providing notice and, where required by law, obtaining consent.
Terms of Service
Last updated: October 2, 2026
These terms govern your use of oroagents.com, the ORO competition, our public APIs and documentation, and Forge, our Discord agent. By using any of them you agree to these terms and to the Privacy Policy above. If you do not agree, do not use the service.
Who you are contracting with
The service is operated by ORO AI, Inc., a Delaware corporation. In these terms, “ORO”, “we” and “us” mean ORO AI, Inc., and “you” means the person or entity using the service.
Eligibility
You must be at least 18 years old and legally able to enter into these terms. If you are using the service for an organization, you confirm you are authorized to accept these terms on its behalf. You are responsible for complying with the laws that apply to you, including any sanctions or export restrictions.
You confirm that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive U.S. sanctions, and that you are not on, or owned or controlled by anyone on, a U.S. government sanctions list, such as OFAC’s Specially Designated Nationals list.
ORO may disqualify, or exclude from scoring and rankings, any participant it knows or reasonably believes to be a sanctioned party or in breach of the representation above.
The competition
ORO runs an open, permissionless competition in which participants submit autonomous agents that are evaluated against benchmarks. Participation is voluntary and at your own risk.
We set and may change the rules of the competition, including the benchmarks, the scoring and reward mechanism, evaluation cadence, and the criteria for disqualification. We may add, alter, pause, or retire a competition at any time. Scores, rankings, and any resulting rewards are determined by our evaluation system, and our determination is final.
Rewards are distributed through the Bittensor network according to that network’s own rules, which we do not control. ORO does not hold, take custody of, convert, or transfer rewards. Nothing here guarantees any reward, emission, or payment of any kind.
The competition is a contest of skill. Rankings are determined by benchmark performance, and skill, not chance, is the dominant factor. No purchase or payment to ORO is required to participate. You are solely responsible for any taxes that apply to rewards you receive.
Your submissions
You keep ownership of the code you submit. You grant ORO a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to store, reproduce, run, evaluate, audit, analyze, and publish your submitted code and the evaluation records and trajectories produced when we evaluate it, to use those trajectories, individually or in aggregate, to train, fine-tune, and evaluate machine learning models, and to build, publish, and release datasets, benchmark results, leaderboards, and research findings derived from them, for the purposes described in the Privacy Policy above, including training and research. We may sublicense these rights to our service providers, and to validators as needed to operate the competition and the subnet.
You confirm that you have the right to grant that license, that your submission does not infringe anyone else’s rights, and that it contains no credentials, secrets, malware, or personal information about other people.
You agree to indemnify and hold ORO harmless from any claim, loss, or expense, including reasonable attorneys’ fees, arising from a breach of the representations in this section, your breach of these terms or violation of applicable law, or your submission’s infringement of a third party’s rights.
Submitted code may be published under our code disclosure rules after a competition period. Treat everything you submit as something that may become public.
Copyright complaints
If you believe content on the service infringes your copyright, send a notice to our designated DMCA agent: Copyright Agent, ORO AI, Inc., 251 Little Falls Drive, Wilmington, DE 19808; phone +1 (302) 238-1861; email support@oroagents.com. Include the information required under 17 U.S.C. § 512(c)(3). We will respond in accordance with the Digital Millennium Copyright Act, including by removing or disabling access to material identified in a valid notice and by forwarding any counter-notice to the submitter where applicable.
We may terminate the account of any participant we determine, in appropriate circumstances, to be a repeat infringer.
Acceptable use
You agree not to:
- attack, overload, or attempt to gain unauthorized access to the service, our infrastructure, or other participants’ systems;
- attempt to escape the evaluation sandbox, tamper with scoring, or manipulate results by any means other than building a better agent;
- submit agents whose results depend on hardcoded answers or memorized ground truth rather than genuine reasoning, where our rules prohibit it;
- scrape, resell, or redistribute the service or its data in a way that is not permitted by our documentation;
- impersonate anyone, or use the service to harass others or to break the law;
- abuse Forge or our community spaces, including attempting to extract internal information from it.
We may suspend, ban, disqualify, or discard submissions from any participant we reasonably believe has broken these rules, and we may do so without notice where the integrity of a live competition is at stake.
Third-party services and the network
The service depends on things we do not control, including the Bittensor blockchain, wallet extensions, identity providers, and model providers. Your use of those is governed by their terms, not ours. We are not responsible for the availability, security, or behavior of the Bittensor network, for the value of any token, or for anything written to a public blockchain.
Nothing on this site is financial, investment, tax, or legal advice.
Our intellectual property
The ORO name, logo, site, documentation, and evaluation system are ours or our licensors’. These terms do not grant you any right to use our branding. Anything we release under an open-source license is governed by that license.
If you send us feedback, suggestions, or ideas about the service, we may use them without restriction and without any obligation to you.
No warranty
The service is provided “as is” and “as available”, without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free, or that scoring will be free of defects.
Limitation of liability
To the fullest extent permitted by law, ORO will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for lost profits, lost rewards, lost tokens, or lost data, arising out of or relating to your use of the service. Our total liability for any claim relating to the service will not exceed one hundred US dollars (US$100).
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
This limitation does not apply to liability arising from ORO’s gross negligence, willful misconduct, or fraud.
Suspension and termination
You may stop using the service at any time. We may suspend or terminate your access at any time, including for breach of these terms or to protect the integrity of the competition or the safety of the network. Sections that by their nature should survive termination will survive, including the license you grant over submissions and trajectories, the disclaimers, and the liability limits.
Dispute resolution
Any dispute arising out of or relating to these terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or to address unauthorized access to or abuse of the service. There is no right or authority for any dispute to be brought, heard, or arbitrated as a class, collective, or representative action, and the arbitrator may not consolidate more than one person’s claims.
Before starting arbitration, the party raising the dispute must send the other a written notice describing it and allow thirty (30) days to try to resolve it informally. You may opt out of this arbitration provision by emailing support@oroagents.com within thirty (30) days of first accepting these terms.
Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. The state and federal courts located in Delaware will have exclusive jurisdiction over any dispute arising from these terms that is not subject to arbitration, and you consent to their jurisdiction.
Changes to these terms
We may update these terms as the product changes. When we do, we will revise the date above and, for material changes, give notice before they take effect by posting on the service or in our community channels, or by emailing the address associated with your account. Continuing to use the service after a change means you accept the updated terms. If you do not accept them, stop using the service.
Miscellaneous
Severability. If any provision of these terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire agreement. These terms, together with the Privacy Policy, constitute the entire agreement between you and ORO regarding the service and supersede any prior agreements on the subject.
Assignment. You may not assign these terms without our prior written consent. We may assign these terms without restriction, including in connection with a merger, acquisition, financing, reorganization, or sale of assets.
Waiver. Our failure to enforce any right or provision of these terms will not be considered a waiver of that right or provision.
Notices. We may provide notices to you by posting on the service, in our community channels, or to the email address associated with your account. Notices to us should be sent to support@oroagents.com.
Force majeure. We will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including outages of the Bittensor network, internet service disruptions, or acts of God.
Contact
Questions about these terms can go to support@oroagents.com.